The King’s Fund International Digital Health and Care Congress September 2014 – Recap

Melissa Andison, @mjandison

Last month The King’s Fund held the International Digital Health and Care Congress: Improving health through the use of technology. The three day event saw 500 delegates from around the globe gather in London to share new ideas, research and innovations in digital health, mobile health, telehealth and telecare. Melisa Andison, Helen Cherry and Nigel Miller from Central London Community Healthcare NHS Trust, together with her colleagues Liz Francis and Simon Benge had two papers accepted by the congress. The presentations focused on a recent mobile working pilot carried out by Kensington & Chelsea and Westminster Community Rehabilitation Services.

Day one the seminar focused on the latest research and evaluation methodologies of digital health and care projects. The audience consisted of researchers, policy makers, practitioners and innovators. Examples of large scale implementation of telehealth, care pathways that embed technology and integrated care supported by digital solutions were presented. There was a consensus at the end of day one that mixed methodologies were the best approach to capture the outcomes for patients, their carers and clinicians.

During the day two breakout session ‘Digitally enabling service transformation’ Melissa and Nigel presented ‘Transformation and Training for a Mobile Workforce’. The presentation highlighted some the challenges experienced implementing mobile working into daily practice. The presentation shared lessons learnt in the form of transformation tips. Key strategies were revealed to the audience: clinician centred transformation; appoint mobile working champions; capture creativity; secure buy-in from all stakeholders; change working culture; monitor and measure; device setup & management; multi-dimensional training and; holistic support. The presentation demonstrated the close collaboration required between frontline clinicians, IT and the transformation process to adopt mobile working. The account of practical examples was well received by the audience and sparked great interest in the Trust’s experience.

At day three breakout session ‘Sustaining independence as people age’, Melissa presented ‘Age is not a barrier to using healthcare technology: Mobile working case studies of cognitive assessment and stimulation’. Through the use of case studies, the myth that age is a barrier to the use of mobile technology in health was dispelled. The visual presentation shared photographs, quotes and video footage to demonstrate a mobile working practice that supports cognitive assessment and stimulation for older adults. Melissa highlighted the role that frontline clinicians have in raising the awareness of mobile technology and to ensure older clients are not digitally excluded. The session was attended by Mr Robert Wood, a client of the Community Rehabilitation Team Westminster and the star on the video which showcased using a mobile device.

The event was a grand example that clinicians and service users are getting ready to embrace the digital future of health care. For more information on the congress and to view presentations please visit the King’s Fund website:

To catch up on the conversation search #kfdigital on twitter.


Melissa Andison is an Occupational Therapist and Interim Team Lead of the Westminster Community Rehabilitation Service, London. Melissa’s use of mobile technology has helped to discover new ways of working with patients, families and carers. Melissa is passionate about evidence based practice to support mobile health and has a keen interest in risk assessment and regulations of healthcare apps



Melissa Andison – Interim Team Lead Westminster

Mr Wood – Client of Community Rehabilitation Team Westminster

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